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Welcome to Plastic Ideas (Pty) Ltd (“we”, “our”, “us”). By using our websites, you agree to these Terms of Use. If you do not agree, please refrain from using our sites — though we’ll miss you and your great taste in crates.
1. Website Use
You may browse, view products, request quotes, or contact us through our websites. By engaging with us, you confirm that all information provided is accurate and that you are 18 years or older, or acting on behalf of a business entity.
2. Product Information
We do our best to ensure that product information, dimensions, and images are accurate. However, small errors may occur, and colours or finishes may differ slightly due to lighting or display variations. All products are subject to availability and may change without notice.
3. Buyer Responsibility
We pride ourselves on manufacturing high-quality crates and plastic products, but it remains the buyer’s responsibility to ensure that the chosen product is suitable for its intended purpose.
If you’re unsure, please contact us before ordering. Our team will gladly provide guidance based on the details you share — but remember, we rely on the accuracy of your information. We do not accept responsibility for product misuse or incorrect selection. We give our best advice, but we’re still human.
4. Limitation of Liability
To the fullest extent permitted by law, Plastic Ideas (Pty) Ltd, its directors, employees, or affiliates are not liable for any loss or damage (direct, indirect, incidental, or consequential) resulting from:
1. Use of or inability to use our websites or products,
2. Reliance on product information or recommendations, or
3. Links to or interaction with external websites or third-party content.
Use of our products is at your own discretion and risk.
5. Intellectual Property
All designs, logos, text, product names, and photos on our websites belong to Plastic Ideas (Pty) Ltd. No part of our content may be copied, distributed, modified, or reused without our prior written permission. We crate originality — please don’t replicate it.
6. Links to Third-Party Sites
We sometimes link to trusted partners or affiliates (like our Take-A-Crate platform for smaller orders). These links are provided for convenience, but we don’t control or guarantee their content or security. When visiting a linked site, their policies apply.
7. Privacy & Data Protection
We respect your privacy and comply with the Protection of Personal Information Act (POPIA). All information collected through our websites is processed according to our Privacy Policy, which explains what we collect, why, and how it’s used.
8. Hosting & Data Security (AWS)
Our websites are securely hosted and maintained using Amazon Web Services (AWS) — one of the world’s leading and most trusted cloud infrastructure providers. AWS uses advanced encryption, firewall protection, and international security standards to safeguard your data.
While some servers may be located outside South Africa, we ensure that equivalent or stronger data-protection safeguards are applied, maintaining full POPIA compliance.
We also apply our own internal access controls and system monitoring to protect user information.
9. Cookies
We use cookies to enhance your experience, analyse site performance, and improve functionality. By clicking “Accept All” on our cookie banner, you consent to our cookie usage. Preferences are stored for 12 monthsand then automatically expire. You can manage or delete cookies in your browser settings anytime.
10. Updates & Modifications
We may update our Terms, Privacy Policy, or website features at any time, without notice. Please revisit this page periodically to stay informed. Your continued use of our sites means you accept any updates made.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising under these Terms shall be resolved within the South African legal framework.